Aira – Visual Info On Demand

What is Aira?

Aira is an app-based service for people who are blind or have low vision, that provides visual interpretation by trained Agents for just about any task, safely and securely, on your terms. Aira is a tool that unlocks independence.

- Winner of SXSW Interactive Innovation Award for 2019

- Winner of three Mobile World Congress Global Mobile Awards for 2019 – Amy Bernal for - Industry Leadership; Best Mobile Service for the Connected Life; Best Mobile Innovation for Education

- Time Magazine's List of Best Inventions of 2018

Using Aira is simple.

Download the free app to your smartphone, create an account and you're just one tap away from connecting with certified professionals who are trained to provide visual information. Press a large button on your phone's screen and your phone's camera streams a live video to one of Aira's highly trained Agents.

What is Aira used for?

People who are blind or have low vision use Aira to enhance their everyday efficiency, for activities as straightforward as sorting mail and reading menus at restaurants, to straight-up amazing activities like running a marathon or climbing a mountain. Aira is a flexible tool that can be used for whatever suits your lifestyle, with professional Agents eager to assist with almost any task. Try Aira for free today to find out how you can benefit from using Aira in your life.

How does Aira work?

By using the camera on your smartphone, a live video stream is sent to an Aira Agent. Through an integrated dashboard, an Aira Agent is able to immerse themselves in the world of a person who is blind or has low vision, seeing and hearing their environment. Agents also have access to web-based data, including maps, location tracking, search engines, text-based messaging and even rideshare integration – all carefully calibrated to provide people who are blind or have low vision with a seamless and positive experience.

What is Aira Access?

Aira Access is a turn-key solution for enhancing accessibility. People who are blind or have low vision can use Aira's service for free through our Aira Access Network, comprised of high profile businesses from airports to grocery stores, from universities to retail, and more. With our growing Aira Access Network, there are more and more options to use Aira for free everyday. Aira is on a mission to provide free access to visual information to anyone, anywhere, and at any time. Find the full list of free Aira Access offers in the app.

The Aira Community

At Aira, our users are known as Explorers because that's exactly what they do when they connect with our service. The relationship between our Agents and Explorers is unique because of how they work together to achieve goals. When you sign up with Aira, you're not just signing up for sighted assistance – you're signing up to be part of a community.

– Key Features –

- Create a free account and start using the service without commitment

- Increase your everyday efficiency and independence

- Quickly connect to a professional Agent

- Use it on your smartphone

- Integrate your Lyft account with your Aira account

- Join a supportive and inspiring community

- Easy to upgrade in the app to find a plan right for you

– Want to learn more? –

Visit aira.io/training to learn all about Aira.

Listen to Airacast, our own podcast giving updates and community feedback.

You are also free to contact one of our specialists.

Phone: 1-800-835-1934

Email: support@aira.io

Web: aira.io

To maintain the best service possible, make sure you're always running the latest version of the app.

Please note: continued use of GPS running in the background can dramatically decrease battery life.